This is a Literacy and Numeracy program for self improvement.

Interactive Slide Course - Critical Thinking Fundamentals
Literacy and Numeracy Program

A progressive slide-based interactive course where content gradually unlocks as students advance through each slide. Based on the structure of the 'Developing Critical Thinking' course, this course features slide-by-slide progression with built-in completion requirements.

Foundation Numeracy for Work
Literacy and Numeracy Program

This practical and accessible training program empowers adults to gain confidence with workplace-related mathematics. Whether you're reading a timesheet, calculating shift hours, measuring for stock control, or handling basic money tasks, this course delivers essential numeracy in a real-world context. Designed for learners who want to feel more comfortable with everyday workplace maths, the program focuses on clarity, relevance, and hands-on practice.

Communication for Customer Service Roles
Literacy and Numeracy Program

Communication for Customer Service Roles is a hands-on training program designed to equip participants with the core communication and interpersonal skills essential for success in customer-facing positions. Whether in retail, hospitality, call centres, healthcare, or administration, this course empowers learners to confidently engage with customers, resolve issues, and deliver excellent service experiences.

 

Participants will practise real-world scenarios and build the emotional intelligence and communication finesse that employers value in dynamic service environments.

Job Ready - Resume, Applications and Interviews
Literacy and Numeracy Program

Job Ready – Resume, Applications and Interviews is a practical and empowering training program that builds essential employability skills for anyone entering or re-entering the workforce. Designed to give participants the tools and confidence they need to present themselves professionally, this program covers every step of the job-seeking journey—from crafting compelling resumes to handling interviews with poise.

 

Whether participants are looking for their first job, changing careers, or returning after a break, this course provides step-by-step guidance on how to stand out in today’s competitive job market.

Online Safety and Digital Awareness
Literacy and Numeracy Program

Online Safety and Digital Awareness is a practical, easy-to-understand training program designed to help adults navigate the digital world with confidence and caution. With increasing dependence on the internet for communication, transactions, work, and social interaction, knowing how to stay safe online is essential.

 

This program empowers participants with the knowledge and tools needed to protect their digital identity, avoid scams, manage privacy settings, and use digital tools responsibly—at home, work, and in the community.

Essential Digital Literacy
Literacy and Numeracy Program

Essential Digital Literacy – Everyday Tech Skills is a hands-on training program designed to help adults confidently use technology in daily life. Whether it’s sending an email, joining a video call, filling an online form, or using a smartphone safely—this course builds the essential digital skills needed to live, work, and learn in a connected world.

 

Through practical, real-life tasks and step-by-step support, learners build confidence using common devices, apps, and online platforms that are now part of everyday life.

Reading and Writing Confidence Builder
Literacy and Numeracy Program

Reading and Writing Confidence Builder is a practical, empowering program designed to help adults improve their foundational literacy. Whether it's reading everyday documents, understanding workplace instructions, or writing clearly and correctly, this course builds essential language skills in a supportive, no-pressure environment.

 

Through real-life texts, writing exercises, and step-by-step grammar practice, learners will boost their confidence and ability to communicate effectively—at home, in the community, and at work.

Money Skills for Everyday Life
Literacy and Numeracy Program

Financial wellbeing starts with strong money skills. Money Skills for Everyday Life is a practical, confidence-building training program designed to help individuals understand and manage their day-to-day finances. From reading bills and budgeting to understanding interest and comparing prices, this course strengthens basic numeracy in the context of real-world financial decisions.

Participants will learn to make informed choices, avoid common money traps, and build financial independence—regardless of their starting point.

Workplace Communication Essentials
Literacy and Numeracy Program

Strong workplace communication is the foundation of professional success. Workplace Communication Essentials is a practical training program designed to help participants develop effective verbal and written communication skills that meet the expectations of modern workplaces.

 

This program equips learners to speak confidently in meetings, write professional emails, give and receive feedback, make polite requests, and contribute clearly in team environments. Through real-world scenarios, participants will refine their tone, style, and clarity—whether they’re reporting to a manager, dealing with clients, or communicating across teams.

Everyday English for Work and Life
Literacy and Numeracy Program

In today’s world, English communication is essential for success in both professional and everyday settings. Everyday English for Work and Life is a practical, beginner-friendly program designed to build essential spoken and written English skills for adults who want to improve their confidence in real-world communication.

 

Through roleplays, real-life scenarios, and interactive exercises, participants will develop the ability to speak clearly, write correctly, listen effectively, and read with understanding. Whether communicating at work, filling out forms, talking on the phone, or writing an email—this course provides the tools and support to do it with clarity and confidence.

Learning to Learn Again - Study Skills for Adults
Literacy and Numeracy Program

"Learning to Learn Again" is a supportive and practical training program designed for adults returning to education after a break. The program empowers learners to rebuild confidence, enhance self-regulation, and develop core academic and study skills that are essential for success in modern learning environments. Through interactive sessions, hands-on tools, and personal reflection, participants will learn how to manage time effectively, navigate learning management systems (LMS), take meaningful notes, plan assignments, and build habits that support sustained learning.

 

Whether you're enrolling in a vocational course, university program, or professional development workshop, this course is your gateway to becoming a confident, independent learner.