Communication for Customer Service Roles is a hands-on training program designed to equip participants with the core communication and interpersonal skills essential for success in customer-facing positions. Whether in retail, hospitality, call centres, healthcare, or administration, this course empowers learners to confidently engage with customers, resolve issues, and deliver excellent service experiences.
Participants will practise real-world scenarios and build the emotional intelligence and communication finesse that employers value in dynamic service environments.
- Teacher: Admin User